Thank you for shopping with Hampton & Cole. We aim to dispatch all orders promptly and keep you informed every step of the way.
Where We Deliver
We currently deliver to addresses within the United Kingdom only. If you're based outside the UK and would like to place an order, please get in touch at help@hamptonandcole.co.uk — we'd be happy to look into options for you.
Delivery Rates
Our delivery rates are weight-based and vary by location:
| Destination | Orders up to 2kg | Orders over 2kg |
|---|---|---|
| Mainland UK | £2.99 | £5.99 |
| Northern Ireland & Scotland | £2.99 | £14.50 |
Please note that some products may carry different delivery rates due to size, weight, or supplier requirements — any variations will be shown on the product page. Promotional offers may also affect delivery rates or thresholds.
Delivery Times
- Orders are usually dispatched within 1–2 business days
- Standard delivery: 3–5 business days
- Larger or made-to-order items may have longer lead times, shown on the individual product page
- Delivery estimates may vary during busy periods or due to circumstances outside our control
Split Shipments
Some orders may be dispatched in multiple packages and arrive on different days. This is perfectly normal and does not mean part of your order is missing — you'll receive separate dispatch notifications where applicable.
Order Tracking
You'll receive a dispatch confirmation email with tracking information where available.
Questions?
Please don't hesitate to contact us at help@hamptonandcole.co.uk — we're always happy to help.